Frequently Asked Questions
Balloon Decor
We work with latex (biodegradable) and foil balloons. Balloons can be purchased with helium for the balloon to fly, or with air. We also offer personalized balloons, giant balloons, bubble balloons, themed compositions, neon (glowing) balloons, arches, bouquets, columns and figures.
We recommend booking 1-2 weeks before the event. On weekends (graduations and holidays) — please place your order as early as possible. But we always try to find a solution even for urgent orders. If the balloons you need are in stock, you can pick them up yourself on the same day. If you want to order delivery on the day of the order, this is only possible if there is free time for delivery during that day. If the time is fully booked, then delivery is possible the next day or the day after, it all depends on the workload.
Yes, we deliver balloons to the Fraser Valley and Vancouver eastern suburbs. The cost of delivery depends on the distance of the location and the volume of the order. By filling out our order form or writing to us by email, you can always find out the probability of delivery, as well as the cost of delivery.
The cost depends on the scale of the decor, the type of balloons used, the complexity of the design and the venue. We offer an individual approach and a free preliminary estimate. Just fill out our form or write to us. We are always happy to help you.
Of course! We develop the design according to your wishes or offer ready-made ideas that suit the style and theme of your event.
Primary service area: Fraser Valley (Pitt Meadows, Maple Ridge, LaLangley, Abbotsford, Mission, Chilliwack, and Hope) and Vancouver eastern suburbs (Burnaby, New Westminster, the Tri-Cities of Coquitlam, Port Coquitlam, Port Moody («PoCoMo»). Work outside of these areas is possible — please specify when ordering.
Yes, we design corporate holidays, presentations, openings and other business events.
Your order date can only be rescheduled if the balloons have not yet been inflated! That is, the date was rescheduled in advance, and not at the last moment.
It is completely impossible to cancel an order if the balloons for your order have been purchased or reserved.
We accept cash, bank transfers, electronic transfers (e-transfer) and card payments.
Contact us in any way convenient for you: via the form on the website, by phone, on Instagram, on Facebook, on WhatsApp or Viber. We will clarify the details, discuss the design and calculate an estimate for you.
Helium balloons last from 12 hours, depending on the type and storage conditions. We offer additional balloon treatment, which prolongs the «life» of the balloons.
Decor Event
We decorate birthdays, weddings, baby showers, bridal showers, corporate events, graduations, and more!
We offer both! You can book us for balloon garlands, backdrops, floral walls, tablescapes, and complete event styling.
Yes, delivery and pickup are included in full setup packages.
We recommend booking at least 2–4 weeks in advance, especially for weekends or busy seasons.
Fraser Valley and Vancouver’s eastern suburbs.
By filling out our order form or writing to us by email, you can always find out the probability of delivery or any questions you may have.
Yes, a deposit is required to secure your date. The remaining balance is due before the event.
Absolutely! We love working with your vision, colors, and ideas to create something unique.
Yes, but weather conditions must be considered. We may not install in strong wind or rain for safety reasons.
We understand plans can change. Cancellations are subject to our policy, and reschedules depend on availability.
Pricing depends on the size and complexity of the setup. We offer packages and custom quotes to fit your budget.
Yes, we coordinate setup and takedown according to your event schedule and venue requirements.
Event Transportation
We offer transportation for weddings, corporate events, parties, concerts, birthdays, family gatherings, and more.
We have a range of vehicles, including sedans, SUVs, passenger vans, minibuses, and shuttles — depending on your group size and event type.
Yes, we provide professional drivers for all vehicle rentals unless you specifically request self-drive (available on select vehicles).
Yes, self-drive rentals are available with valid ID and insurance. Restrictions may apply based on vehicle type and usage.
We recommend booking 2–4 weeks in advance, especially during peak seasons or for large groups.
Yes, we offer both one-way and round-trip options. We can also provide multiple stops based on your event schedule.
Pricing depends on the vehicle type, duration, distance, and additional services (e.g., multiple stops, waiting time, overnight fees).
Yes! We offer convenient airport pickup and drop-off services for event attendees or VIP guests.
Yes, we have vehicles that can accommodate small to large groups. Let us know your group size so we can recommend the best option.
Cancellations and changes must be made within a specific time frame. Fees may apply depending on how close to the event you cancel.
Gratuity is not always included and can be added at your discretion. Please check your quote or ask during booking.
Yes, all vehicles are regularly cleaned, maintained, and fully insured for passenger safety.
Yes, we can add simple ribbons or decorations upon request. Custom decor may be available for an additional fee.